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Guest Information - Frequenty Asked Questions

Are dogs/rollerblades/scooters/bikes allowed on the grounds?
No. In the interest of safety and park cleanliness, please leave them at home.
Dogs guiding the blind are always welcome. There are bike racks located outside of Centre and West entrance to accommodate guests who bike to the park. First come first serve basis.

What are the operating hours?
Please click here to view our operating schedule.

Where do I find information about park accessibility?
Information about park accessibility can be found here.

What are the Age & Height restrictions?
Age and height restrictions vary and are posted at each activity; review them here.

Are there lockers available?
Yes. Lockers are available around the park grounds,
including Soak City, for a $2.00 per entry fee. Loonies only.

Are coolers allowed on site?
Yes. Picnic tables are placed around the grounds. Propane and other barbeque / grilling devices are not permitted on site or in parking lots.

Does my Molson Amphitheatre concert ticket include Grounds Admission?
Yes, Grounds Admission on the day of the concert is included in the price of your concert ticket. Parking and attractions are not included with your Molson Amphitheatre ticket.

What's included with Grounds Admission?
Any public events and entertainment is included. Access to Soak City, Ontario Place rides and attractions, the Molson Amphitheatre, and special event areas (i.e.PODs) are not included.

What does the Play All Day Pass include?
Click here for details about the Play All Day Pass.

Does my Grounds Admission or Play All Day Pass include the use of the CNE Midway rides?
No.  The CNE Midway rides are not included, however, access to the CNE / Exhibition grounds is included with Ontario Place Grounds Admission.

Who do I contact for more information?
Use our feedback form to send us a message; or please call (416) 314-9900 for more information. Alternatively you can e-mail us at info@ontarioplace.com.

Does Ontario Place offer a free shuttle?
No. Due to unforseen circumstances the Ontario Place shuttle will not be operating in 2008.

Is there a water shuttle available?
No. Due to unforseen circumstances the Ontario Place shuttle will not be operating in 2008.
 
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Programs, prices and show times subject to change without notice. Use of attractions subject to age, height and time restrictions.