Admissions Attendant

General Responsibilities:
Admissions attendants are assigned to one of several areas. Duties may include processing ticket sales, selling parking, or scanning and taking tickets. Attendants will be interacting with Ontario Place guests on a constant basis, explaining pricing, enforcing rules, and responding to their inquiries.

Qualifications:
Applicants must have previous customer service experience and the ability to work with minimal supervision. Applicants should be detail-oriented and have multi-tasking and organizational skills. Experience in a similar high-volume work setting is an asset. Computer skills and cash handling experience are assets for this position. Applicants must be able to sit and/or stand in one position for an extended period of time, as well as the ability to pass federal and provincial security checks.

* Job offer conditional upon satisfactory criminal record check.

Attractions Attendant

General Responsibilities:
Attractions Attendants engage our guests and provide them with a fun, safe and problem-free experience. Working at one or more of our exciting attractions, attendants are located throughout the park including the Cinesphere and the Soak City water park.

Qualifications:
Applicants must have excellent customer service skills, and the ability to work effectively and efficiently with minimal supervision.

Lifeguard

General Responsibilities:
Working outdoors, staff are responsible for general lifeguard duties at Ontario Place’s four waterslides and Water play children's area. Duties also include performing basic pool maintenance and monitoring traffic flow in to and out of the water park.

Qualifications:
Applicants must have previous customer service experience, and must have at least a current Bronze Cross Certification and Canadian Heart and Stroke CPR (Level C) Certification (or equivalent).

* Please note that individuals hired into the Lifeguard positions will be required to successfully complete an in-house lifeguard and water safety-training program.

Attractions Office Attendant

General Responsibilities:
Working in an office atmosphere, this position is responsible for: answering inquiries from staff on the phone or in person, radio dispatching, filing, data entry and generating reports.

Qualifications:
Applicants must have good customer service skills, possess excellent communication skills, both written and oral, and have proven multi-tasking capabilities. Excellent administrative and organizational skills are also required. Working knowledge of Microsoft Office, Excel and Access is an asset.

Food Service Attendant

General Responsibilities:
This position is responsible for providing guest service and safety at the various on-site food venues.  This position is responsible for cash handling, preparing and serving food ensuring proper cleaning and sanitation practices are used, as set out by the Ontario Health Department.

Qualifications:
Applicants must have previous customer service and cash handling experience.  The ability to pass federal and provincial security checks. Applicants must be able to work under minimal supervision and possess the physical stamina to perform lifting (50 lbs.)  Previous food service experience in a fast-paced environment is an asset.

*An offer is conditional on the successful completion of the Ontario Health Department Food Handler's certificate training prior to working.
** Job offer conditional upon satisfactory criminal record check.

Marina Attendant

General Responsibilities:
Marina Attendants are responsible for assisting with the day-to-day operation of all marine facilities in the two Marinas at Ontario Place including; assisting customers with boat related issues, ensuring all marina and adjacent areas are clean and well-maintained and ensuring the safe operation of a variety of water crafts including a 25 passenger shuttle boat. Marina Attendants are also responsible for cash related duties within the retail store and fuel facilities, as well as the ability to pass federal and provincial security checks.

Qualifications:
Applicants must possess excellent customer service skills, the ability to work with minimal supervision. Previous boating experience is required. G2 licence is also required.

* Job offer conditional upon satisfactory criminal record check.

Marina Dock Master

General Responsibilities:
The Marina Dock Master is responsible for the daily assignment of vacant slips to visiting boats and the collection of associated revenue. This position ensures that slip inventory is accurately monitored and ensures weekly inspections of all marina related facilities, reporting necessary issues to management. The Marina Dock Master is also responsible for cash related duties in the Marina, including the preparation of revenue reports.

Qualifications:
Applicants must possess excellent customer service skills and the ability to work with minimal supervision. Well-developed computer skills, previous cash handling and boating experience are assets for this position, as well as the ability to pass federal and provincial security checks.

* Job offer conditional upon satisfactory criminal record check.

Business Office Clerk

General Qualifications:
The Business Office Clerk works as part of a team to ensure accurate processing of daily revenue. This position is responsible for various cash handling procedures throughout the park, including: the proper recording of all financial transactions, counting and recording of all revenue as well as coupons, vouchers, credit/debit card transactions, gift certificates etc. The Business Office Clerk also assists in preparing and delivering change orders, floats, and other financial related documents etc., with the use of a golf cart to various departments throughout the park.

Qualifications:
Applicants must possess excellent problem solving, organizational and administrative skills. One-year cash experience, excellent written and oral communications skills, as well as knowledge of a computerized point of sales cash system are required. A G2 class driver’s license and good driving record is required for this position. Applicants must be able to work under minimal supervision, and the physical stamina to perform moderate to heavy lifting (approx. 40 lbs), as well as the ability to pass federal and provincial security checks.

* Please note that due to the nature of the position, the majority of the shifts are scheduled during the evening, and also fluctuate during the course of the season. A reliable form of transportation is strongly suggested.

* Job offer conditional upon satisfactory criminal record check.

Events Production Assistant

General Responsibilities:
The Events & Entertainment Production Assistant works as part of a team to provide production support for all entertainment programs and special events. Main responsibilities include the set-up, strike and operation of all events, the daily operation of all entertainment programs including the use of technical equipment (i.e. audio and lighting consoles).

Qualifications:
Previous work or volunteer experience in a theatrical or events environment is mandatory. An educational background in a related field is an asset. Applicants should have customer service skills, the ability to work flexible shifts and a valid G2 driver's licence.

First Aid Crew Member

General Responsibilities:
Working as part of a First Aid Safety Team, you will be responsible for: responding to all minor and serious medical emergencies, assisting Paramedics and tracking all treatments by completing logs and incident reports. This position will also be responsible for the efficient operation of the first aid facility, maintaining corporate safety equipment such as, water safety stations and site first aid kits. This position also requires Crew Members to patrol and respond efficiently to all areas of the park by foot or by driving a gator, while displaying excellent guest service skills at all times.

Qualifications:
Applicants must have a current First Aid and CPR Certificates, and NLS Certification combined with previous First Aid and water safety experience. Applicants must possess superior customer service skills, excellent written and verbal communications skills, as well as organizational and administrative skills. A G class license is required. Previous Automated External Defibrillator experience would be an asset.

* Please note that this position is dependent on the successful completion of the following training: Automated External Defibrillator (AED). This training is provided during departmental orientation and must be completed in order to continue under this employment contract.

Summer Sales Crew

General Responsibilities:
The Summer Sales Crew is a team responsible for ensuring group sales clients have a fantastic experience - from the moment they call for information until the moment they leave the park after their picnic or function. Working both indoors and outdoors, specific responsibilities include: responding to inquiries, booking groups, maintaining client databases and files, printing and distributing tickets and information packages, welcoming and entertaining clients upon arrival and at in-park functions, maintaining picnic area cleanliness, refereeing volleyball and basketball and making sure clients are having a great time!

Qualifications:
Applicants must be self-starters who understand that each aspect of the job responsibilities - from phone inquiries to cleaning the picnic area - is equally important to the success of the department. Applicants will be self-confident with a friendly demeanor and enjoy meeting and entertaining a myriad of different people in large group settings. Attention to detail and working knowledge of Microsoft Office Word and Excel are required for this position.

Guest Services Attendant

General Responsibilities:
Working in all guest services locations, this position is responsible for providing guests with information and assistance about Ontario Place programs, events, operating times, prices, etc. Responsibilities will include: processing Play-All-Summer Passes, cash handling, and providing excellent guest service by greeting and addressing guest questions and concerns. This position will include general clerical and office duties such as answering all in-coming phone calls, data entry and filing.

Qualifications:
Applicants must have a friendly, helpful manner and should have previous customer service experience. Applicants must also have excellent written and oral communications skills in English. You must work effectively and efficiently in a fast-paced environment with minimal supervision and be willing to work irregular hours including weekends, holidays, and evenings. Fluency in any other languages, particularly French, Mandarin, or Cantonese is considered an asset, as well as the ability to pass federal and provincial security checks.

* Job offer conditional upon satisfactory criminal record check.

Guest Services Phone Attendant

General Responsibilities:
Working in an office atmosphere, this position is responsible for providing guests with information and assistance via telephone and e-mail. Responsibilities will include: answering all incoming guest inquiries and addressing guest questions and concerns, general office duties, and data entry. This position will also be required to greet incoming appointments into the Administration Building.

Qualifications:
Applicants must have a friendly, helpful manner and should have good customer service skills. You must possess outstanding communication skills, both written and oral, and have proven multi-tasking capabilities. You must work effectively and efficiently in a fast-paced environment with minimal supervision, and have the ability to work well under some pressure. Experience functioning in an office environment or call centre is an asset. Fluency in any languages, especially French, Mandarin, or Cantonese, is considered an asset.

Technical Assistant

General Responsibilities:
This position is responsible for assisting with general duties within the Technical Services Department. This includes: the installation, routine maintenance and repair of sound, lighting, video, computer and telephone equipment used throughout the park. Other responsibilities include providing technical support for special events and attractions and responding to technical problems as assigned, cabling and other installation work on a regular basis throughout the season.

Qualifications:
Applicants must have good working knowledge of the installation, set-up and minor maintenance and repair of electronic and computerized systems and related devices. The ability to learn new skills quickly is a necessity, as is flexibility to work in a constantly evolving and demanding environment. Experience working with sound, lighting, video, computer and telephone systems and the ability to perform tasks such as the set-up of a band and trouble shoot any technical problems is an asset. Knowledge of basic soldering techniques is required. Well-developed trouble shooting skills are required to identify problems and ensure they are corrected in a timely manner. Good communication and guest services skills are required. The applicant must be self-motivated to work effectively with minimal supervision and must have a minimum of a class “G2” driver’s licence.

Communications Dispatcher

General Responsibilities:
This position is responsible for staffing the Control Centre at Ontario Place. This position coordinates responses to all emergency situations on site (similar to 911 operators) in addition to dispatching staff from First Aid and Security. Other responsibilities include: maintaining logs and issuing equipment to staff and answering all inbound phone calls.

Qualifications:
Applicants must possess excellent customer service, and administrative skills with the ability to work with minimal supervision. A standard first aid certificate is an asset for this position.

Student Security Officers

General Responsibilities:
Student Security Officers work as part of the security team to ensure the safety of the park, its patrons and staff. General responsibilities include: interacting with guests to provide direction, clarifying information relating to site operations, traffic management, crowd control and assisting to diffuse situations.

Qualifications:
Applicants must have a general knowledge of law enforcement and be able to understand and apply generally accepted safety and security techniques. Applicants must possess superior public relations skills, excellent written and verbal communications skills and be willing to work a rotating shift schedule.

* A valid basic CPR and Standard First Aid certificate are required for this position and must be acquired before commencing employment.

Retail Cashier

General Responsibilities:
Retail Cashiers interact and provide guest service at the various on-site retail stores. This position is also responsible for reconciling cash at the end of the shift, monitoring inventory, re-stocking, visual merchandising, maintaining store cleanliness and other related store duties, and assisting with receiving and pricing of stock, as needed.

Qualifications:
Applicants must have previous customer service and cash handling experience. Applicants must be able to work under minimal supervision, and the physical stamina to perform moderate lifting (approx. 25 lbs), as well as the ability to pass federal and provincial security checks.

* Job offer conditional upon satisfactory criminal record check.

Warehouse Receiver

General Responsibilities:
Warehouse Receiver and Cashiers ensure a safe and efficient warehouse operation through the loading, unloading of retail merchandise. You will; receive, inspect, distribute, price, stock and ship goods to on-site stores. This position is also responsible for the accurate record keeping of all inventory transactions and paperwork flow. Warehouse Receivers will also be expected to cover Retail Cashier shifts, providing exceptional guest service as needed which includes reconciling cash at the end of a shift, monitoring and re-stocking inventory, visual merchandising and maintaining store cleanliness and assisting with receiving and pricing of stock at the stores, as needed.

Qualifications:
Applicants must have previous merchandise stocking, customer service and cash handling experience combined with the ability to work effectively and efficiently with competing demands. Applicants should be able to work under minimal supervision and possess the physical stamina to perform moderate to heavy lifting (up to 50 lbs). A G2 class driver’s license and good driving record is required for this position. Previous experience in a warehouse setting is a definite asset for this position, as well as the ability to pass federal and provincial security checks.

* Job offer conditional upon satisfactory criminal record check.

Arcade Attendant

General Responsibilities:
Arcade Attendants engage our guests and provide them with a fun indoor experience. Arcade Attendants are responsible for; monitoring inventory, re-stocking, visual merchandising, maintaining location cleanliness, reconciling cash at the end of the shift, and other related games & arcade duties. This position is also responsible for providing assistance with the receiving and pricing of stock for games at the warehouse, as needed.

Qualifications:
Applicants must have previous customer service and cash handling experience. Applicants must be able to work under minimal supervision and possess the physical stamina to perform moderate lifting (approx. 25 lbs). Ability to operate a microphone to facilitate guest interaction is an asset, as well as the ability to pass federal and provincial security checks.

* Job offer conditional upon satisfactory criminal record check.

Games Attendant

General Responsibilities:
Games Attendants are responsible for engaging our guests with a positive and outgoing attitude attracting them towards our games booths. This position is also responsible for balancing a float, monitoring inventory, re-stocking and maintaining cleanliness throughout our games locations, as well as the ability to pass federal and provincial security checks.

Qualifications:
Applicants must have previous customer service and to be able to work with minimal supervision. Cash handling experience is an asset.

* Job offer conditional upon satisfactory criminal record check.

Caricature and Body Art Attendant

General Responsibilities:
This position is responsible for facilitating the operation of our artistic product line. This position is responsible for; drawing caricatures, face painting, tattoos and other products and services for sale. Other responsibilities include: reconciling the cash at the end of the shift, monitoring inventory of supplies, re-stocking, maintaining visual décor and location cleanliness, and assisting with other retail operations; at the gift shops, games or warehouse, as needed.

Qualifications:
Applicants must have previous customer service experience and the ability to draw caricatures. Applicants must be able to work under minimal supervision and possess the physical stamina to perform moderate lifting (25 lbs.). Cash handling experience is an asset, as well as the ability to pass federal and provincial security checks.

* Job offer conditional upon satisfactory criminal record check.

Park Services Site Crew

General Responsibilities:
This position is responsible for the day-to-day maintenance of the park to ensure Ontario Place provides a clean, safe and welcoming environment. This position provides friendly and hospital environment for our guests. Site members rove the entire site as part of their responsibilities and assists Operator Crew and other site service groups with a variety of other tasks, including the set-up and takedown of various on-site events.

Qualifications:
Applicants must have a friendly, helpful manner and should have previous customer service experience. You must work effectively and efficiently in a fast-paced environment with minimal supervision, in good physical condition and have the ability to work outdoors in all weather conditions.

Park Services Site Operators

General Responsibilities:
Site Operators are to provide a friendly and hospitable environment for our guests. They are responsible for the operation of various motorized equipment used in the overall maintenance of the park. It includes, but is not limited to: small utility vehicles, golf carts, barge and garbage compactor. These positions maintain site cleanliness including waterways, roadways and on-site removal of waste and refuge in order to ensure that the park is clean and welcoming to guests, inside and out.

Qualifications:
Applicants must have a friendly, helpful manner and should have previous customer service experience. You must work effectively and efficiently in a fast-paced environment with minimal supervision, in good physical condition and have the ability to work outdoors in all weather conditions. Individuals must possess a valid G2 class driver's licence to operate vehicles.

Rides and Marine Mechanic’s Assistant
(TSSA Amusement Devices Mechanic Trainee)

General Responsibilities:
Mechanic’s Assistants are responsible for assisting the full-time licensed Marine Mechanic with daily preventative maintenance of all equipment including the repair of outboard motors, small gas powered engines such as: Bumper Boats, Cyclone, Whiz Kids and O.P. Driving School.

Qualifications:
Candidates must have a mechanical and/or electrical background and knowledge of and the ability to use hand, electrical and air tools. Individuals must be able to work independently with minimal supervision. A valid driver's licence with a good driving record and the ability to swim are required for this position. A TSSA mechanic in training certificate is an asset. A Toronto Harbour’s licence is required and can be obtained through Ontario Place.

* A Canadian Coast Guard Boat Operator licence is required for those individuals born after April 1, 1983.

Attractions & Rides Mechanic’s Assistant
(TSSA Amusement Devices Mechanic Trainee)

General Responsibilities:
The Wilderness Adventure Ride (W.A.R.) Mechanic’s Assistant works alongside our full time W.A.R. Mechanic to ensure the safe operation of: the Wilderness Adventure Ride, Free Fall, First Flight, and H20 Generation Station rides and attractions. This position is responsible for detailed preventative maintenance, daily inspection of all lifts, boat conveyors, cables, gondolas, hydraulic systems, gear reducers, and ride safety inspection including all loading and unloading areas and animation.

Qualifications:
Applicants must have excellent customer service and communication skills to respond to the changing needs of our customers and requests from other departments. Candidates must have a mechanical and/or electrical background and knowledge of and the ability to use hand tools. Individuals must be able to work independently with minimum supervision. A valid G2 driver’s licence, a Harbour’s licence and the ability to swim are required for this position.