Welcome to our Job Book!
Read on to find out what employment opportunities we have to offer!
If you see a job you like, make a note of it. You are required to select at least two positions of interest on your application (with a maximum of three).
*Please note: A job offer for any of the following positions may be contingent on the successful completion of a CPIC (Canadian Police Information Check) security background check.
General Operations
Admissions Attendant
General Responsibilities: Admissions Attendants are assigned to one of several high-volume work areas. Duties may include processing admission and parking ticket sales, scanning and taking tickets, and monitoring access to areas. Attendants will be interacting with Ontario Place guests on a constant basis, explaining pricing, enforcing rules, and responding to their inquiries.
Qualifications: Applicants must have previous customer service experience and a friendly, helpful manner. Computer skills and previous cash handling experience are required for this position. Applicants must be detail-oriented and have strong multi-tasking and organizational skills. The ability to sit and/or stand in one position for an extended period of time and in all weather conditions is also required. In addition, applicants must have the ability to work with minimal supervision.
Attractions Attendant
General Responsibilities: Attractions Attendants engage Ontario Place guests and provide them with a fun, safe and problem-free experience. Working at one or more of our exciting attractions, attendants are located throughout the park including the Cinesphere and the Soak City water park.
Qualifications: Applicants must have excellent customer service skills, and the ability to work effectively and efficiently with minimal supervision. Some areas require that applicants are at least 18 years of age.
Lifeguard
General Responsibilities: Working outdoors, the Lifeguard is responsible for water safety at Ontario Place’s waterslides and water play children's area. Duties include performing basic pool maintenance and monitoring traffic flow into and out of the water park.
Qualifications: Applicants must have previous customer service experience, and at least a current Bronze Cross Certification and the Canadian Heart and Stroke CPR (Level C) Certification (or equivalent).
* Please note that individuals selected for the Lifeguard positions will be required to successfully complete an in-house lifeguard and water safety-training program.
Attractions Office Attendant
General Responsibilities: Working in an office atmosphere, this position is responsible for communications within the Attractions and Admissions departments. Duties include answering telephones or in-person inquiries from staff, radio dispatching, filing, data entry and generating reports.
Qualifications: Applicants must have good customer service skills, excellent written and oral communication skills, and proven multi-tasking capabilities. Previous administrative experience coupled with organizational and computer skills, including working knowledge of Microsoft Office, Access and Excel are also required.
Marina
Marina Attendant
General Responsibilities: Marina Attendants are responsible for assisting with the day-to-day operation of all marine facilities in the two Marinas at Ontario Place including: assisting customers with boat-related issues; ensuring all marina and adjacent areas are clean and well-maintained; ensuring the safe operation of a variety of watercrafts and a 6-passenger golf cart. Marina Attendants are also responsible for cash related duties in the retail store and fuel facilities.
Qualifications: Applicants must possess excellent customer service skills and the ability to work with minimal supervision. Previous boating experience is required. A valid G2 class driver’s license is required for this position.
Business Office
Business Office Clerk
General Qualifications: The Business Office Clerk works as part of a team to ensure accurate processing of daily revenue. This position is responsible for various cash handling procedures throughout the park including: the proper recording of all financial transactions, counting and recording of all revenue as well as coupons, vouchers, and credit/debit card transactions, etc. The Business Office Clerk also assists in preparing and delivering change orders, floats, and other financial related documents, etc., to various departments throughout the park.
Qualifications: Applicants must possess excellent problem solving, organizational and administrative skills. One year cash handling experience on a computerized point of sale system, excellent written and oral communications skills, as well as the ability to work all shifts including weekdays, weekends, holidays, and late nights (up to midnight and up to 3 am on event nights) are required. Applicants must be able to work under minimal supervision, and have the physical stamina to perform moderate to heavy lifting (approx. 40 lbs). A valid G2 class driver’s license is required for this position.
* Please note that due to the nature of the position, the majority of the shifts are scheduled during the evening, and also fluctuate during the course of the season. A reliable form of transportation is strongly suggested.
Events and Entertainment
Events Production Assistant
General Responsibilities: The Events Production Assistant works as part of a team to provide production support for all entertainment programs and special events. Main responsibilities include set-up, strike and operation of all events and the daily operation of all entertainment programs, including the use of technical equipment (i.e. audio and lighting consoles).
Qualifications: Previous work experience in a theatrical or events environment and an educational background in a related field is required. Applicants must have customer service skills and the ability to work flexible shifts.
Medical Response
Medical Response Team Member
*This position will be of interest to individuals enrolled in paramedicine.
General Responsibilities: Working as part of a Medical Response Team, applicants will be accountable for: responding to all minor and serious medical emergencies, assisting Paramedics and tracking all treatments by completing logs and incident reports. This position is responsible for the efficient operation of the first aid facility and maintaining corporate safety equipment such as water safety stations and site first aid kits. This position requires Team Members to patrol and respond efficiently to all requests in all areas of the park by foot or by driving a Gator. Excellent customer service skills are required at all times.
Qualifications: Applicants must have current First Aid and CPR Certificates combined with previous First Aid and water safety experience. Applicants must possess superior customer service skills, excellent written and verbal communications skills, as well as organizational and administrative skills. A valid G2 class driver’s license is required for this position.
* Please note candidates selected for this position must successfully complete Automated External Defibrillator (AED) training. This training is provided during departmental orientation in the pre-season.
Group Sales
Summer Sales Crew
General Responsibilities: The Summer Sales Crew team is responsible for ensuring group sales clients have a fantastic Ontario Place experience - from the initial call for information until they leave the park. Working both indoors and outdoors, specific duties include: responding to inquiries, booking groups, maintaining client databases and files, printing and distributing tickets and information packages, welcoming and entertaining clients upon arrival and at in-park functions, maintaining picnic area cleanliness, refereeing volleyball and basketball activities and ensuring that clients are having a great time!
Qualifications: Applicants must be resourceful self-starters who understand that each and every task in this job - from phone inquiries to cleaning the picnic area - is equally important to the park and a successful guest experience. Applicants must be self-assured with a friendly demeanour and enjoy meeting and entertaining a diversity of people in large group settings. Attention to detail and working knowledge of Microsoft Office Word and Excel are required for this position.
Guest Services
Guest Services Attendant
General Responsibilities: Working in all guest services locations, this position is responsible for providing guests with information and assistance about Ontario Place programs, events, operating times, prices, etc. Responsibilities include: processing Play-All-Summer Passes, cash handling, and providing excellent customer service by greeting guests and satisfactorily addressing their questions and concerns. This position includes general clerical and office duties such as answering all in-coming phone calls, data entry and filing.
Qualifications: One year of customer service experience in a fast paced retail or attraction industry utilizing conflict resolution skills, coupled with cash handling experience on a computerized point of sale system are required. Applicants must have the ability to work effectively and efficiently with minimal supervision, and work well under pressure. Attention to detail and working knowledge of Microsoft Office and Excel are also required for this position.
Guest Services Phone Attendant
General Responsibilities: Working in an office environment, this position is responsible for providing guests with information and assistance via telephone and e-mail. Responsibilities include: answering all incoming guest inquiries and addressing guest questions and concerns, general office duties, and data entry. This position also greets those entering into the Administration Building for an appointment at the reception counter.
Qualifications: One year of customer service experience in a fast-paced call-centre or office environment is required. Excellent oral and written skills, attention to detail, multi-tasking and working knowledge of Microsoft Office and Excel are required for this position. Applicants must have demonstrated the ability to work effectively and efficiently with minimal supervision, and work well under pressure. French-language proficiency is also required for this position.
Technical Services
Technical Assistant
General Responsibilities: This position is responsible for assisting with general duties within the Technical Services Department. This includes: the installation, routine maintenance and repair of sound, lighting, video, computer and telephone equipment used throughout the park. Additional duties include providing technical support for special events and attractions, responding to technical problems as assigned, and cabling and other installation work on a regular basis.
Qualifications: Applicants must have good working knowledge of the installation, set-up and minor maintenance and repair of electronic and computerized systems and related devices. The ability to learn new skills quickly is a necessity, as is flexibility to work in a constantly changing and demanding environment. Related experience working with equipment such as sound, lighting, video, computer, telephone systems and band equipment is required. Knowledge of basic soldering techniques is required. Well-developed trouble shooting skills are required to identify problems and ensure they are corrected on a timely basis. Good communication and customer service skills are required. The applicant must be self-motivated, resourceful and able to work effectively with minimal supervision. A valid G2 class driver’s license is required.
Loss Prevention
Communications Dispatcher
General Responsibilities: This position is responsible for staffing the Control Centre at Ontario Place. This position coordinates responses to all emergency situations on site (similar to 911 operators) in addition to dispatching staff from the Medical Response Team and Security. Other responsibilities include: maintaining logs, issuing equipment to staff and answering all inbound phone calls.
Qualifications: Applicants must possess excellent customer service and administrative skills with the ability to work with minimal supervision.
Student Security Officers
General Responsibilities: Student Security Officers work as part of the security team to ensure the safety of the park, its guests and staff. General responsibilities include: interacting with guests to provide direction, clarifying information relating to site operations, traffic management, crowed control and assisting to diffuse situations.
Qualifications: Applicants must have a general knowledge of law enforcement and be able to understand and apply generally accepted safety and security techniques. Applicants must possess superior public relations skills, excellent written and verbal communications skills and be willing to work a rotating shift schedule. A class G2 driver’s license is also required.
* A valid basic CPR, Standard First Aid certificate and a Security License issued by the province are required for this position and must be acquired before commencing employment.
Retail Merchandising
Retail Cashier
General Responsibilities: Retail Cashiers interact with and provide guest services at the various on-site retail stores. This position is responsible for reconciling cash at the end of the shift, monitoring inventory, re-stocking, visual merchandising, maintaining store cleanliness and other related store duties, and assisting with receiving and pricing of stock, as needed.
Qualifications: Applicants must have previous customer service and cash handling experience. Applicants must be able to work under minimal supervision, and have the physical stamina to perform moderate lifting (approx. 25 lbs).
Warehouse Receiver/Cashier
General Responsibilities: The Warehouse Receiver/Cashier ensures the safe and efficient operation of the warehouse through the loading and unloading of retail merchandise. Duties include: receiving, inspecting, distributing, pricing, stocking and shipping goods to on-site stores. This position is responsible for the accurate recordkeeping of all inventory transactions and paperwork flow. Warehouse Receivers/Cashiers are also expected to assume Retail Cashier duties as required, i.e. providing guest services, reconciling cash at the end of a shift, monitoring and re-stocking inventory, visual merchandising, maintaining store cleanliness and assisting with receiving and pricing of stock as needed.
Qualifications: Applicants must have previous merchandise stocking, customer service and cash handling experience combined with the ability to work effectively and efficiently with competing demands. Applicants should be able to work under minimal supervision and possess the physical stamina to perform moderate to heavy lifting (up to 50 lbs). Previous experience in a warehouse setting is required for this position.
Arcade Attendant
General Responsibilities: Arcade Attendants engage guests and provide them with a fun indoor experience. Arcade Attendants are responsible for monitoring inventory, re-stocking, visual merchandising, maintaining location cleanliness, reconciling cash at the end of the shift, and other related games and arcade duties. This position is also responsible for providing assistance with the receiving and pricing of stock for games at the warehouse.
Qualifications: Applicants must have previous customer service and cash handling experience. Applicants must be able to work with minimal supervision and possess the physical stamina to perform moderate lifting (approx. 25 lbs).
Games Attendant
General Responsibilities: Games Attendants are responsible for engaging guests with a positive and outgoing attitude and attracting them towards games booths. This position is responsible for balancing a float, monitoring inventory, re-stocking and maintaining cleanliness throughout our games locations.
Qualifications: Applicants must have previous customer service experience and the ability to work with minimal supervision.
Face Paint and Body Art Attendant
General Responsibilities: This position is responsible for facilitating the operation of an artistic product line such as: face painting, tattoos, and other products and services for sale. Other responsibilities include: reconciling the cash at the end of the shift, monitoring inventory of supplies, re-stocking, maintaining visual décor and location cleanliness, and assisting with other retail operations in shops, games or warehouse, as needed.
Qualifications: Applicants must have artistic ability and will be asked to bring in a sample of their work to also demonstrate their creativity. Previous customer service experience and cash handling experience is required. Applicants must be able to work with minimal supervision and have the physical stamina to perform moderate lifting (25 lbs.).
Ride Photo Attendant
General Responsibilities: Ride Photo Attendants interact with and provide customer service at the on-site photo booth. They are responsible for operating the photo system, processing sales, monitoring inventory, re-stocking, maintaining location cleanliness, reconciling cash at the end of the shift, and other related duties.
Qualifications: Applicants must have previous customer service and cash handling experience. Basic computer skills are also required. Applicants must be able to work with minimal supervision and possess the physical stamina to perform moderate lifting (approx. 25 lbs).
Food Service Attendant
General Responsibilities: Food Service Attendants are responsible for facilitating the operation of Resale operated foods locations. This position is responsible for preparing and selling foods products to Ontario Place Guests. Attendants are also responsible for monitoring inventory, re-stocking, maintaining location cleanliness, reconciling cash at the end of the shift, and other related duties.
Qualifications: Applicants must have previous experience in a food service environment. They must have previous customer service and cash handling experience. Applicants must be able to work with minimal supervision and possess the physical stamina to perform moderate lifting (approx. 25 lbs).
Maintenance & Skilled Trades
Rides and Marine Mechanic’s Assistant
(TSSA Amusement Devices Mechanic Trainee)
General Responsibilities: Mechanic’s Assistants are responsible for assisting the full-time licensed Marine Mechanic with daily preventative maintenance of all equipment including the repair of outboard motors, small gas powered engines such as: Bumper Boats, Cyclone, Power Wheels and O.P. Driving School. This position involves working in, or around water.
Qualifications: Applicants must have a mechanical and/or electrical background and the ability to use hand, electrical and air tools. Individuals must be able to work independently with minimal supervision. A valid G2 class driver’s license is required for this position.
* Please note candidates considered for this position must successfully complete the Toronto Harbour’s license training and obtain the license. This training is provided during departmental orientation in the pre-season.
Rides Mechanic’s Assistant
(TSSA Amusement Devices Mechanic Trainee)
General Responsibilities: The Wilderness Adventure Ride (W.A.R.) Mechanic’s Assistant works alongside our full time W.A.R. Mechanic to ensure the safe operation of: the Wilderness Adventure Ride, Free Fall, First Flight, and H2O Generation Station rides and attractions. This position is responsible for detailed preventative maintenance, daily inspection of all lifts, boat conveyors, cables, gondolas, hydraulic systems, gear reducers, and ride safety inspection including all loading and unloading areas and animation. This position will involve working in, or around water.
Qualifications: Applicants must have excellent customer service and communication skills to respond to the changing needs of our clients and requests from other departments. Applicants must have a mechanical and/or electrical background and knowledge of and the ability to use hand tools. Individuals must be able to work independently with minimal supervision. A valid G2 class driver’s license is required for this position.
Attractions Mechanic's Assistant
(TSSA Amusement Devices Mechanic Trainee)
General Responsibilities: The Attractions Mechanic’s Assistant works alongside our full time Attractions/Ride Devices Mechanic to ensure the safe operation of: F/X Theatre, Atom Blaster, Cinesphere and Weather Maze. This position is responsible for detailed preventative maintenance, daily inspection of assigned attractions and rides, assisting the full-time Attractions/Ride Devices Mechanic with any repairs and maintaining the cleanliness of the attraction and ride equipment, including working with 70mm film and electronic film projectors within the Cinesphere.
Qualifications: Applicants must have excellent customer service and communication skills to respond to the changing needs of our customers and requests from other departments. Candidates must have knowledge of installation, set up and the minor maintenance and repair of electronics and related devices. Previous experience working with hand tools is required. Individuals must be able to work independently with minimal supervision. A valid G2 class driver’s license is required for this position.
Water Park Mechanic's Assistant:
(T.S.S.A. Waterslide Mechanic Trainee)
General Responsibilities: The Water Park Mechanic’s Assistant works alongside our full time Water Park Mechanic to ensure the safe operation of: the water park, super slide, and pedal boat rides attractions. This position is responsible for detailed preventative maintenance, daily inspection of all pools, slides, water features, water conditions and ride safety inspections. This position also will involve repairs to pedal boats, fiberglassing and painting of on-site boats and equipment. This position will also involve working in, or around water.
Qualifications: Applicants must have excellent customer service and communication skills to respond to the changing needs of our customers and requests from other departments. Candidates should have a mechanical background and knowledge of and the ability to use hand tools. Individuals must be able to work independently with minimal supervision. A valid G2 class driver’s license is required for this position.
Park Services Site Crew
General Responsibilities: Site Crew Members are responsible for the day-to-day maintenance of the park to ensure Ontario Place provides a clean, safe, and welcoming environment. This position is responsible for: garbage removal services within the park (i.e. bag pulling, litter sweeping); assistance with the setting up, monitoring and clean-up of events; assistance with wash downs and other special cleaning tasks (i.e. bin washouts). The duties also include providing assistance to the Landscape Crew and other site service groups when needed. This position will involve working in, or around water.
Qualifications: Applicants must have excellent customer service and communication skills to respond to the changing needs of our customers and requests from other departments. Candidates must have good physical stamina to stand for long periods of time, work in all weather conditions and perform physical labour (i.e. lifting, pushing, pulling 20-60 lbs.). Individuals must be able to work independently with minimal supervision.
Control Clerk
General Responsibilities: Control Clerks are responsible for documenting all concerns reported to the Maintenance Department, including: dispatching appropriate tradespersons, preparing and filing work orders and answering telephone inquiries. Control clerks will also assist with environmental projects, including the new Zero Waste program.
Qualifications: Applicants must possess excellent customer service and administrative skills with the ability to work with minimal supervision. Applicants must have ability to lift and move 20lbs bins and be comfortable working with landscaping materials (i.e. dirt, soil, compost).
Marketing
Marketing Surveyors
General Responsibilities: Working within the marketing team, the Marketing Surveyors will facilitate the completion of guest satisfaction surveys as guests are exiting the park. These positions are also responsible for greeting and engaging guests, persuading them to stay and complete surveys, opt-into database and respond to other general inquiries. Some data entry is required to document guest verbatim comments.
Qualifications: Applicants must have excellent customer service and both written and oral communication skills. Strong interpersonal and problem solving skills are required to be able to respond to variety of guest questions and concerns. Good stamina is also required to stand for long periods of time and work outdoors in all weather conditions. Individuals must be able to work independently with minimal supervision. General computer skills are also required for this position.
